Q. Can I visit Gosford Hobbies ?
A. Yes you can, Gosford Hobbies is a ‘real’ shop, and we would love you to visit us at Units 3 & 4/4 Brooks Ave Wyoming, NSW, we are situated about 75km’s north of Sydney on the beautiful Central Coast, and are open Monday –Friday 9am till 5pm, Saturday 9am till 4pm and Sunday 10am till 2pm (subject to change). All times are in the Australian Eastern time zone (daylight savings)
Q. What does Gosford Hobbies specialise in?
A. Gosford Hobbies is a generalised Hobby shop, in that we stock items for all the popular hobbies, whether your hobby is Remote Control, Making Models, HO & N gauge trains, Jigsaw puzzles, Air brushing, Doll Houses, Board games and the accessories to these, plus so much more. We have over 30, 000 different products in stock!!. Our priority is ensuring that you receive the best possible service for your hobby, as we know how important it is to you.
Q. How long has Gosford Hobbies been trading?
A. In August 2002, we started in a VERY VERY small shop in the Main Street of Gosford, but within 6 months quickly expanded, so that we moved to our present address in February 2003, then in 2005, we purchased the shop next door to expand again, into the shop you see today. You won’t hear Gosford Hobbies saying how big we are, but we are quietly confident that you will find your online purchase hassle free and if you visit us, you will find our staff to be enthusiastic about your hobby, The staff aren’t sales assistant’s, but have extensive knowledge of the goods we sell.
Q. I am after a certain product, but can’t see it on the web page.
A. No problem, just ring the shop on 02 43292066 or email us via the contact page, it may not of yet been placed onto our web page. We receive daily deliveries, and our Web Master is always working on our site to add new stock. Remember, just because you cannot see it, doesn’t mean it isn’t available. JUST ASK.
Q. I am worried about my Credit Card security
A. Don’t worry!, Shopping online can be a fun and rewarding experience with Gosford Hobbies. The convenience alone is enough to make it addictive. But just like everything else shopping online has a serious side. With credit card fraud and identify theft a constant concern, we have opted to use the EWAY system as our customer payment gateway. This third person provider ensures your Credit card details are safe. All details are SSL encrypted and NOT viewed by any person, nor are any records kept of your Credit Card details.
Q. What if I don't have a credit card, or want to use another means of payment?
A. No problem! Gosford Hobbies accepts Australian Post Money orders, Direct deposit, Western Union or personal cheques (Australia only, goods will not be despatched until cheque cleared)
Q. My order hasn’t arrived
A. We can understand the frustration associated with a late parcel. All orders from Gosford Hobbies are despatched once, payment has been received, normally within 24 hours via Registered mail (Australia only). We will email you the Registered mail number so that you can track it’s progress
A late parcel could be the result of any number of reasons within the countries postal system. The usual delivery time for a Standard Mail item in Australia is 3- 15 days (depending on delivery address) and an order outside of Australia may take up to 8 weeks Please understand that we have no control over customs or your countries postal system.
BEFORE you contact us regarding a late parcel, please check with your local post office. In most cases parcels that do not arrive at your home are waiting for you at the post office for collection.
Q. Does your price include GST
A. Yes, all products listed include the Australian Governments current 10% Goods and Services Tax (GST)